We offer free shipping on orders over $99. For orders under $99, shipping rates are calculated at checkout. Orders are processed in 1-2 business days and shipped via FedEx or USPS. All shipping times are estimates, and deliveries typically take 3-8 business days after processing, with expedited shipping options available.
We also offer free local pickups at our retail store located at 509 West Willow Street, Scottsboro, Alabama 35768. You will receive an email when your order is ready for pickup (typically within 24 hours). To pick up your order, please proceed to Guest Services during normal store operating hours and present your order number along with a photo ID. If the order is not picked up after 10 days, it will be restocked and refunded.
We gladly accept returns within 21 days of purchase for all domestic orders except for products marked as final sale.
All outbound and return shipping charges are non-refundable.
Please note that returned merchandise must be in the same condition it was received:
- Unworn and undamaged
- In its original packaging (if included)
- With all tags still intact (including security tags on jewelry as well as all original tags for New with Tags items)
For more information, please visit our Returns Policy.